Why do I need to show my ID when I receive delivery?

Modified on Wed, 26 Oct, 2022 at 9:58 AM

To ensure that your products are delivered with certainty, Pharmaciaty may request you to provide a copy/picture of your valid ID and/ or share the OTP received from our pin-based verification system to confirm your identity.


A valid ID proof is also needed for prescription orders to ensure that our drivers handover the medicine(s) to the right person. If we are unable to verify or authenticate any information you provide, we have the right to refuse delivery and cancel the order. 

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